Shipping policy
At Get Gifty With It, we strive to provide a seamless and efficient shipping experience for all our customers. Below, you'll find detailed information about our shipping policies to ensure clarity and transparency.
1. Processing Time
- Order Processing: All orders are processed within 2-5 business days. During peak seasons or promotional periods, processing times may be slightly longer.
- Custom Orders: Custom and personalized items, such as laser-engraved products or custom maps, may require additional processing time. We will provide an estimated shipping date once your order is confirmed.
2. Shipping Methods and Delivery Times
- Standard Shipping: Our standard shipping method typically delivers within 5-7 business days after your order has been processed.
- Expedited Shipping: If you need your order sooner, we offer expedited shipping options at checkout. Expedited shipping usually delivers within 2-3 business days after processing.
- International Shipping: We offer international shipping to select countries. Delivery times vary based on the destination, typically ranging from 10-15 business days after processing. Please note that customs fees and import taxes may apply.
3. Shipping Costs
- Flat-Rate Shipping: We offer a flat-rate shipping fee for all domestic orders. The fee is calculated at checkout based on your location and selected shipping method.
- Free Shipping: Enjoy free standard shipping on all orders over $100 within the United States.
- International Shipping Costs: Shipping fees for international orders are calculated at checkout based on the destination and weight of the package.
4. Order Tracking
- Tracking Information: Once your order has shipped, you will receive an email with tracking information. You can track your package online to stay updated on its delivery status.
- Lost or Delayed Packages: If your package is delayed or lost during transit, please contact us at [your email/contact info] so we can assist in locating your order.
5. Shipping Restrictions
- PO Boxes: We currently do not ship to PO Boxes. Please provide a physical address for delivery.
- Restricted Items: Certain products may be subject to shipping restrictions due to size, weight, or destination regulations. If your order is affected, we will contact you with alternative shipping options.
6. International Shipping Policies
- Customs and Duties: For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. Please check with your local customs office for more information on potential fees.
- Shipping Times: International shipping times vary depending on the destination. Please allow extra time for your order to pass through customs.
7. Address Changes
- Updating Shipping Information: If you need to update your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate changes before the order is shipped.
8. Damaged or Defective Items
- Reporting Damages: If your order arrives damaged, please refer to our 30-Day Refund Policy. Contact us immediately with photos of the damage, and we will work with you to resolve the issue promptly.
9. Holiday Shipping
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Holiday Deadlines: To ensure delivery by specific holidays, we recommend placing your order by the following dates:
- Christmas: Order by December 15th for standard shipping and December 20th for expedited shipping.
- Other Major Holidays: Please refer to our website or contact us for specific deadlines.
Contact Us
If you have any questions about our shipping policies or need further assistance, please don't hesitate to contact us:
- Email: order@getgiftywithit
- Phone: 9122286553
- Customer Service Hours: 10-5 EST