Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
Photograph Engravings are shipped every Thursday. Wood Maps are shipped every 2-4 weeks depending on lead times. You will be kept up to date via email on turnaround times.
Where are your products manufactured?
Photograph Engravings are made in our store on River Street in Savannah, Georgia. Wood Maps & Patents are designed by Savannah Laser Co and produced in partnership with Fire & Pine in Ridgeland, SC.
How much does shipping cost?
USA Shipping is Flat Rate $10. International Rates Apply.